Shipping policy
Shipping Policy
1. Shipping Information
We offer reliable shipping across Australia. All orders are processed and dispatched from our studio within [1–2] business days.
Once your order is on its way, you will receive a confirmation email with a tracking number so you can monitor its progress.
2. Shipping Rates & Delivery Timeframes
Shipping costs and estimated delivery times are calculated at checkout based on your delivery address.
Please note that delivery times are estimates and may vary depending on the courier service and your location.
3. Order Tracking
You can track your parcel's journey using the link provided in your shipping confirmation email.
For your convenience, you may also track your order through the Shop app.
4. Customer Care
If you have any questions regarding your order or shipping, please contact our support team at support@chabaswim.com.au.